Your online privacy is important to Cokley Insurance Agency, LLC and Equity Wins, LLC (collectively, "the Company," "we," "us," or "our"). This policy describes how we collect and use personal data from users of our websites and participants in our Trust workshops.
1. Contact Information
If you have questions regarding this policy or our data practices, please contact us via text message or email as your primary point of contact:
Email: [email protected]
Text/SMS: +1(919) 817-1456
2. Data We Collect
General Information: We automatically collect data such as your IP address, browser type, and how you interact with our online services to improve your experience.
Workshop & SMS Data: When you opt into our SMS programs or register for a workshop (such as the Trust 101 curriculum), we collect your name, email, and mobile phone number.
SMS Consent: We do not sell or share your phone number or SMS opt-in data with third parties for their marketing purposes. Consent is shared only with our text message service providers (such as Twilio) to deliver the messages you requested.
3. Use of Your Personal Information
We use your information to:
Identify you as a user in our system.
Deliver educational content related to irrevocable trusts and legacy building.
Send SMS notifications, alerts, and promotional messages related to programs you have opted into.
Fulfill and manage services and payments.
4. Disclosure of Information
We do not sell your personal information. We may share data with:
Service Providers: Contractors or vendors (such as payment processors or SMS aggregators) who perform work on our behalf and are contractually bound to keep your data confidential.
Legal Necessity: If required by law, we may disclose information to comply with legal investigations or protect our rights.
5. Your Choices & Rights
Communication Preferences: We prioritize text and email communications. You may opt out of promotional emails using the "unsubscribe" link.
SMS Opt-Out: You may revoke SMS consent at any time by texting STOP, QUIT, or UNSUBSCRIBE.
Access & Updates: You have the right to request a copy of the personal information we hold about you or to request updates to incorrect data.
6. Data Retention
SMS Records: Consent and opt-in/opt-out records are retained for a minimum of 5 years to demonstrate compliance with TCPA and FCC regulations.
General Data: Account information is typically retained for as long as your account is active and for up to 12 months after your last interaction.
7. Age Restrictions
Our services and workshops are intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under the age of 18
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All Rights Reserved.